Hotel phone systems play a crucial role in ensuring that guests have a smooth and satisfactory experience during their stay. From making reservations to ordering room service, a reliable and efficient phone system is a vital communication tool for hotels. The hospitality industry is expected to witness new trends and technological advancements that will transform how hotels operate. To help hoteliers navigate the crowded market of phone systems, a list of the top 10 hotel phone systems for 2023. Our selection was based on various criteria, including reliability, affordability, ease of use, integration with other hotel systems, and the availability of features such as call recording, automated menus, and multilingual support. By choosing the right phone system, hotels can enhance their guests’ experience, streamline their operations, and stay ahead of the competition.
Mitel MiVoice
Mitel MiVoice is a communication system designed for businesses of all sizes. It offers a range of features to help teams communicate effectively and efficiently, regardless of their location. With MiVoice, users can make and receive calls, send instant messages, and access voicemail from any device, including smartphones, tablets, and desktops.
The system also offers video conferencing, screen sharing, and file sharing capabilities, making it easier for teams to collaborate and work together. MiVoice is highly customizable and can be integrated with other business tools, such as customer relationship management (CRM) software, to enhance productivity and efficiency. One of the most significant benefits of MiVoice is its affordability, with prices starting at just $20 per user per month, making it an accessible option for small and medium-sized businesses. The system offers scalability, allowing companies to easily add or remove users as needed without any additional setup costs.
Avaya Hospitality
Avaya Hospitality is a communication system designed specifically for the hospitality industry, including hotels, resorts, and other lodging establishments. It offers a range of features to help hotels improve guest experiences and streamline their operations. With Avaya Hospitality, hotels can provide various services, including voice, video, and messaging capabilities, enabling guests to connect easily with hotel staff or request services from the comfort of their rooms. These hotel phone systems are also highly customizable, allowing hotels to create automated menus, greetings, and messages, tailored to their brand and guest needs.
Avaya Hospitality also offers call center capabilities, enabling hotels to efficiently manage a large volume of calls and route them to the appropriate department or staff member. The system integrates with other hotel systems, such as property management, room service, and reservation systems, making it easy for staff to access guest information and offer personalized services. The starting price for Avaya Hospitality varies based on the specific needs and requirements of the hotel. However, Avaya provides a range of affordable options, including flexible pricing models that allow hotels to pay based on usage or opt for a flat rate.
NEC UNIVERGE BLUE
NEC UNIVERGE BLUE is a cloud-based communication system that offers a range of features to help businesses of all sizes communicate effectively and efficiently. The system offers various services, including voice, video, messaging, and conferencing capabilities, enabling teams to collaborate seamlessly from any location. NEC UNIVERGE BLUE is highly customizable, allowing businesses to create automated menus, greetings, and messages, tailored to their brand and customer needs. The system is also easy to use, with a user-friendly interface and intuitive navigation, enabling users to access features and functionalities easily.
NEC UNIVERGE BLUE is highly secure, offering advanced encryption and authentication protocols to protect sensitive business information. One of the biggest benefits of NEC UNIVERGE BLUE is its affordability, with prices starting at just $19.95 per user per month, making it an accessible option for small and medium-sized businesses. The system offers scalability, allowing companies to easily add or remove users as needed without any additional setup costs.
Cisco Meraki
Cisco Meraki is a cloud-managed network solution designed for businesses of all sizes. It offers a range of features to help enterprises to manage their network infrastructure, including switches, access points, and security appliances. With Cisco Meraki, businesses can monitor their network performance in real-time, identify and resolve issues quickly, and implement security policies to protect their network from threats. The highly customizable hotel phone systems allow businesses to configure their network settings, create user groups, and set access policies based on their specific needs.
Cisco Meraki offers a range of analytics and reporting tools, enabling businesses to track network usage, measure performance, and optimize their network for maximum efficiency. One of the biggest benefits of Cisco Meraki is its ease of use, with a user-friendly interface that makes it easy for non-technical users to manage their network. The starting price for Cisco Meraki varies based on the specific needs and requirements of the business. However, Cisco offers a range of affordable options, including flexible pricing models that allow businesses to pay based on usage or opt for a flat rate.
RingCentral
RingCentral is a cloud-based communication system designed for businesses of all sizes. It offers a range of features to help teams communicate effectively and efficiently, regardless of their location. With RingCentral, users can make and receive calls, send instant messages, and access voicemail from any device, including smartphones, tablets, and desktops. The system also offers video conferencing, screen sharing, and file sharing capabilities, making it easier for teams to collaborate and work together. RingCentral is highly customizable and can be integrated with other business tools, such as customer relationship management (CRM) software, to enhance productivity and efficiency. One of the biggest benefits of RingCentral is its affordability, with prices starting at just $19.99 per user per month, making it an accessible option for small and medium-sized businesses.
The system offers scalability, allowing companies to easily add or remove users as needed without any additional setup costs. RingCentral also provides advanced features such as call analytics, call recording, and team messaging, which can help businesses improve customer service and optimize their communication workflows.
3CX
3CX is a software-based phone system designed for businesses of all sizes. It offers a range of features to help businesses manage their communication needs, including voice and video calls, chat messaging, and web conferencing. With 3CX, businesses can make and receive calls from any device, including smartphones, tablets, and desktops, regardless of location.
The highly customizable system allows businesses to create automated menus, greetings, and messages tailored to their brand and customer needs. 3CX offers a range of integrations with other business tools, such as CRM software, to enhance productivity and efficiency. One of the biggest benefits of 3CX is its affordability, with prices starting at just $495 for an annual license, making it a cost-effective option for businesses. The system also offers scalability, allowing businesses to easily add or remove users as needed without any additional setup costs. 3CX is easy to use, with a user-friendly interface that makes it easy for non-technical users to manage their communication needs.
Ooma Office
Ooma Office is a cloud-based communication system designed for small businesses. It offers a range of features to help teams communicate effectively and efficiently, including voice and video calls, call recording, and virtual fax. With Ooma Office, with crystal-clear audio quality, users can make and receive calls from any device, including smartphones, tablets, and desktops. The system also offers advanced call management features, including call forwarding, voicemail-to-email, and call routing, to enhance productivity and efficiency.
Ooma Office is highly customizable and can be integrated with other business tools, such as CRM software, to improve customer service and streamline workflows. One of the biggest benefits of Ooma Office is its affordability, with prices starting at just $19.95 per user per month, making it an accessible option for small businesses. The system offers scalability, allowing businesses to easily add or remove users as needed without any additional setup costs. Ooma Office is easy to set up and use, with a user-friendly interface that requires no technical expertise.
Nextiva Office
Nextiva Office is a cloud-based communication system designed for businesses of all sizes. It offers a range of features to help teams communicate effectively and efficiently, including voice and video calls, chat messaging, and team collaboration tools. With Nextiva Office, users can make and receive calls from any device, including smartphones, tablets, and desktops, with high-quality audio and video. These hotel phone systems also offer advanced call management features, including call forwarding, voicemail-to-email, and call routing, to enhance productivity and efficiency.
Nextiva Office is highly customizable and can be integrated with other business tools, such as CRM software, to improve customer service and streamline workflows. One of the biggest benefits of Nextiva Office is its reliability, with a 99.999% uptime guarantee, ensuring that businesses can always stay connected with their customers. The system offers scalability, allowing businesses to easily add or remove users as needed without any additional setup costs. Nextiva Office is easy to set up and use, with a user-friendly interface that requires no technical expertise. Prices for Nextiva Office start at $19.95 per user per month, making it an affordable option for businesses of all sizes.
Voxox CloudPhone
Voxox CloudPhone is a cloud-based communication system designed for small businesses and entrepreneurs. It offers a range of features to help users communicate effectively and efficiently, including voice and video calls, messaging, and call recording. With Voxox CloudPhone, users can make and receive calls from any device, including smartphones, tablets, and desktops, with high-quality audio and video. The system also offers advanced call management features, such as call forwarding, voicemail transcription, and auto-attendant, to enhance productivity and efficiency. Voxox CloudPhone is highly customizable and can be integrated with other business tools, such as CRM software, to improve customer service and streamline workflows.
One of the biggest benefits of Voxox CloudPhone is its affordability. Its prices start at just $19.95 per month for a single user, making it a cost-effective option for small businesses. The system offers scalability, allowing businesses to easily add or remove users as needed without any additional setup costs. Voxox CloudPhone is easy to set up and use, with a user-friendly interface that requires no technical expertise.
Vonage
Vonage is a cloud-based communication system designed for businesses of all sizes. It offers a range of features to help teams communicate effectively and efficiently, including voice and video calls, messaging, and conferencing. With Vonage, users can make and receive calls from any device, including smartphones, tablets, and desktops, with high-quality audio and video. The system also offers advanced call management features, such as call forwarding, voicemail transcription, and call recording, to enhance productivity and efficiency.
Vonage is highly customizable and can be integrated with other business tools, such as CRM software, to improve customer service and streamline workflows. One of the biggest benefits of Vonage is its flexibility, with different pricing plans that suit businesses of various sizes and needs. Prices for Vonage start at $19.99 per user per month for the basic project and increase based on the number of features required. The system offers scalability, allowing businesses to easily add or remove users as needed without any additional setup costs. Vonage is easy to set up and use, with a user-friendly interface that requires no technical expertise.
In Closing
The top 10 hotel phone systems for 2023 are Mitel MiVoice, Avaya Hospitality, NEC UNIVERGE BLUE, Cisco Meraki, RingCentral, 3CX, Ooma Office, Nextiva Office, Voxox CloudPhone, and Vonage. Each system offers a range of features and benefits that cater to different business needs and budgets.
When choosing the right system for their hotel, readers should consider factors such as the size of their property, the number of employees, and the level of customization required. It is also essential to evaluate each system’s reliability, security, and support. In the future, hotel phone systems are expected to evolve with technological advancements, such as AI and automation, to improve guest experiences and streamline hotel operations. As a result, hotels that invest in an exemplary communication system can benefit from increased productivity, efficiency, and customer satisfaction.
